Human Resources

Customers

A more visible role of the Human Resources Department is to provide service to the Village, its employees, and the public. As a service function, Human Resources has diverse customers including:

• Applicants
• Employees
• Families of employees
• Legal and regulatory agencies
• Other departments
• Peers
• Retirees
• Upper and line management
• Vendors

Services Provided

Of course, one of the most important services we provide to our employee customers is payroll administration and processing. Other services include:

• Benefits administration
• Coordinating special events and programs for employees
• Employee communication
• Employee orientation and training
• Employee recognition
• Implementing wellness programs
• Maintenance of employment records
• Recruiting
• Risk management
• Testing

In terms of control, the Human Resources Department is involved in reviewing and measuring performance to monitor how well supervisors and employees meet the objectives and needs of the organization. These controls can serve as a basis for evaluating supervisory and employee performance, correcting any deficiencies, and hopefully motivating supervisors and employees.

The Hanover Park Human Resources Department serves the control role by developing, communicating, and implementing organizational policies, procedures, and rules. In addition, we are responsible for developing, implementing, and managing the Village’s classification and compensation plan. We also manage risk by coordinating with departments to provide training and preventive care to reduce the risk of injuries and by closely monitoring incidents of occupational injuries and illnesses.