COVID-19 Changes to Village Services

Revised HANOVER PARK VILLAGE HALL HOURS OF OPERATION & GUIDELINES Begin Aug 3rd

Hours: Monday, Tuesday, Thursday, Friday from 8:00 a.m.– 4:30 pm
Closed on Wednesday. 
The Finance Counter at the Police Department will no longer be open beginning August 3rd.

Visitors To Village Hall

  1. All visitors MUST wear a face covering over their mouth and nose to enter Village Facilities.
  2. Only one visitor at a time will be allowed at a Village counter.  Those waiting their turn must remain at the next social distancing floor maker. Children under the age of 18 can accompany a visitor
  3. All visitors MUST practice social distancing by maintaining at least 6’ of physical separation from others. Floor marks will be installed at 6’ intervals in waiting areas to facilitate social distancing.  It shall be the responsibility of all Village employees to recognize and instruct visitors to comply with requirement.   
  4. Visitors are encouraged to utilize hand sanitizer stationed inside the main entrance.
  5. No public waiting will be allowed inside Village Hall except for those standing in line using the floor marking system.  All visitors in line move up one service line at a time to maintain social distancing.
       6. Elevator usage is restricted to single occupancy. Children under the age of 18 can accompany a visitor.

Emergency Declaration ends August 6th

The Village’s emergency declaration will expire on August 6, 2020, which means the suspension of water shut-off, waiving of late fees, escalation of parking tickets, and citations are ending. Code Enforcement will resume the curb appeal program and cite for ordinance violations as of August 7, 2020.

For water and sewer bills, late fees will resume on the August billing cycle. If current bills are not paid on the due date, which is August 21, a 10% late fee will be added and a termination notice will be issued. Your water will be shut-off only if the total bill is not paid in full or if alternative arrangements have not been made. Water shut-off will start on the 9th of September, 2020.

If you have any questions or concern with your water and sewer bills, please call water billing at 630-823-5790 or email waterbilling@hpil.org


The following Village of Hanover Park events have been canceled or postponed due to the current COVID-19 pandemic.

May 30- MLK Build Up Day- Postponed
June 6- Touch A Truck- Canceled
June 7- Community Apiary Open House- Canceled
June 5- Movie in the Park- Canceled
June 12- Relay for Life- Canceled
June 17- Wednesday Night Live! Concert- Canceled
July 9- Wednesday Night Live! Concert- Canceled

July 14- Mayor Craig’s Playball Baseball Game- Canceled
July 17- COPS DAY and Movie in the Park- Canceled
July 22- Wednesday Night Live!- Canceled
August 2- Car & Motorcycle Show- Canceled
August 5- Wednesday Night Live!- Canceled
August 7- Movie in the Park- Canceled

September 12- Corks & Crafts Festival- Canceled
September  19- Recycling Event
October 3- Fire Department Open House


Please watch our Facebook page or our website for additional information in the future.

A MESSAGE FROM GROOT REGARDING GARBAGE PICKUP      

MAY 4- Groot has decided to lift/discontinue the temporary measure regarding pickup dated March 22nd.  This means Groot will begin collecting bulk items, construction and demolition debris, white goods and e-waste effective May 11th.  For the month of May Groot will be restricting this to 1 bulk item per week to help with the pent-up demand. Groot will continue to ask residents placing out bagged garbage to make sure it is sealed/tie off.    

Finance Department Change of Hours

Due to the safety of our employees and the greatly reduced customer usage, the Village of Hanover Park is suspending the Thursday night extended hours of operation for the Finance Department.

Beginning immediately, the Finance Department’s Hours of Operation are 8:00AM and 4:30PM, Monday through Friday. 

The Village of Hanover Park Finance Department is still providing limited financial services such as processing cash payments and handling transfer stamp pick-ups in the lobby of the Hanover Park Police Department. To promote social distancing, residents are strongly encouraged to utilize pay online services or use the Finance Department’s Drop Box located in front of Village Hall. Water Shut-offs have been temporariy suspended.

To make an online payment for water bills, parking violations/citations, to purchase commuter parking permits, transfer stamps and other miscellaneous bills, please go to the Village’s pay online services by visiting at www.hpil.org

Village events canceled or postponed through June

APRIL 13- The following Village of Hanover Park events have been canceled or postponed due to the current COVID-19 pandemic. 

May 16- Market at the Metra- Canceled
May 19- CIDC Stakeholders Meeting- Canceled
May 25- Memorial Day Observation- Facebook Live ONLY
May 30- MLK Build Up Day- Postponed
June 6- Touch A Truck- Canceled
June 7- Community Apiary Open House- Canceled
June 5- Movie in the Park- Canceled
June 12- Relay for Life- Canceled
June 17- Wednesday Night Live! Concert- Canceled

A Message from the Hanover Park Park District:

APRIL 9- Now that the weather is warming up, this is a reminder regarding our parks and playgrounds during the COVID-19 pandemic.

In accordance with the extension of Executive Order 2020-10 issued by Governor Pritzker, all Hanover Park Park District playgrounds, tennis courts, basketball courts, and athletic fields (baseball, softball, football, soccer) are CLOSED thru April 30.

 It is impossible to maintain a safe social distance while playing team or contact sports. Please consider all sports fields in the community CLOSED to all team sports play and practice until further notice.

Park District walking paths remain open but please maintain social distancing, 6-feet or more.

For recommendations to keep safe while social distancing in public parks or on paths: Read the full message at: http://www.hpparks.org/coronavirus

Temporary Suspension of Service From Pace

This does not impact Route #554 in Hanover Park

 APRIL 8-Due to extremely low ridership levels during the COVID-19 pandemic, all service on the 54 Pace commuter routes and Shuttle Bugs listed above will be suspended until further notice.

Buses on these 54 routes will NOT operate until further notice. Pace Bus Tracker and other trip planning software will be updated as soon as possible to reflect this temporary suspension of service

Changes to Groot’s  Recycling Program

COVID-19 Recycle Communication Opens in new windowCOVID19 Recycle Communication QA Opens in new window

BRUSH PICKUP CANCELED FOR APRIL

THE APRIL BRUSH PICK-UP BY THE HANOVER PARK PUBLIC WORKS DEPARTMENT HAS BEEN CANCELED.

The next scheduled brush pick-up cycle is July 6, 2020 for the area north of Lake Street and July 20, 2020 for the area south of Lake Street. Visit our website for more information.

Starting the first Friday in April, 2020, brush can be put out curbside for regular yard waste pick-up, with a yard waste sticker. Questions? Contact Groot


Message from simple recycling

Effective Immediately, Due to Illinois Gov. Pritzker’s stay-at-home order, Simple Recycling will be following the State of Illinois guidance & temporarily suspend ALL curbside collections. This will remain in effect until further notice.

HANOVER PARK FINANCE DEPARTMENT CUSTOMER SERVICE INFORMATION

March 21- The Village of Hanover Park Finance Department is still providing limited financial services such as processing cash payments and handling transfer stamp pick-ups in the lobby of the Hanover Park Police Department. To promote social distancing, residents are strongly encouraged to utilize pay online services or use the Finance Department’s Drop Box located in front of Village Hall. Water Shut-offs have been temporariy suspended.

To make an online payment for water bills, parking violations/citations, to purchase commuter parking permits, transfer stamps and other miscellaneous bills, please go to the Village’s pay online services by visiting at www.hpil.org.

If you have any questions and concerns, feel free to call (630) 823-5600 or (630) 823-5790. For water billing, please call (630) 823-5799. Hours of Operation are 8:00AM and 4:30PM, Monday through Friday, with extended hours to 7:30PM on Thursday.

Update on Hanover Park Local Administrative Adjudication Hearings and COVID-19 (Coronavirus) 

On March 14th, the Village of Hanover Park announced a restriction to Village facilities based on recent information provided by the Governor’s Office, the Center for Disease Control (CDC), and the Illinois Department of Public Health (IDPH) regarding the COVID-19 situation. 

The Village Hall will be closed for public access until May 1st. Therefore, the Hanover Park Local Administrative Adjudication Hearings which are generally scheduled for the first and third Tuesday of the month will be cancelled on March 18th, April 7th, and April 21st. These cases will now be heard on Tuesday, May 5th, 2020 at 2pm. There is no need to appear on March 18th, April 7th, or April 21st – the cases set for those dates will be automatically continued to May 5th.