What can I do to prevent my pipes from freezing?

If you are leaving town for an extended time period during the winter season, it is recommended that you leave your furnace thermostat set at a minimum of 50 degrees while you’re away. If this is not possible, you should have your water turned off outside at the B-box by the Public Works Department. Contact the Water Billing Department at 630-823-5600 to schedule an appointment.

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1. When does hydrant flushing take place?
2. Why are hydrants flushed?
3. What can I do to prevent my pipes from freezing?
4. I’m experiencing low water pressure, what can I do?
5. There is a dead animal in the street, what should I do?
6. If my sanitary sewer backs up, who should I call?
7. Is your street light out, flickering or just not working properly?