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All payments or discussions involving collections must be handled through the collection agency. Please respond to them as they will have the information needed to discuss the situation.
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Please bring your government issued photo ID with your current address and date of birth to the Finance/ Water Billing Department during normal business hours and fill out the application. You may also email the Water Billing department at email@example.com a completed Senior Discount Application Form along with a copy of your government issued photo ID with your current address and date of birth. To be eligible for the discounted rate, you must be listed as the customer on the water bill for the residence.
Please contact the Public Works Department during regular business hours at 630-823-5700 for information. You will be required to fill out an application, present your social security card and a government issued photo ID. Must be renewed every 2 years. If your application is approved, you will receive the discounted rate as well as a discounted rate on your garbage service.
The Village of Hanover Park offers a discounted water infrastructure service charge of $6.25 per month for low-income residents. In order for residents to qualify as low-income, they must provide a certification letter from one of the following programs: LIHEAP, LIHEAP CEDA, IDHS SNAP, or WIC, or other similar approved program. The Village of Hanover Park is collaborating with the townships that service Hanover Park to help residents apply for these programs. Certification letters should be dropped off at the Water Billing Department at Village Hall, or emailed to firstname.lastname@example.org.
The discount for the service charge for a low-income resident of the Village of Hanover Park is limited in its capacity and scope and is guided by the following:
Water bills are issued and mailed on the 1st of each month. Water Bills are due on or before the 21st of each month, regardless of the day of the week it falls on.
Email email@example.com (Please make your address the email subject line) requesting any of the above items. A water service billing representative will respond with any attached forms and/or instructions. All these requests can be handled and processed through email, so there is no need to make an additional trip to Village Hall.
When payment in full is not received by the 21st of the month, a 10% penalty is added to the account. A termination notice is sent out on the 22nd of the month with an updated amount now due (original billed amount plus late fee), and a secondary due date equal to the 34th day from the original bill being issued.
The quickest and easiest way to verify your account balance is to log into your water account at the Village’s Website (hpil.org) and check your balance. You are also able to view past bills and make payments here as well. You will need your account number and the name on your account, as found on your bill.
If you have not yet made your payment, remit payment before the due date on the Termination Notice to avoid further penalties and service interruption.
All residents selling their home in Hanover Park need to purchase a Transfer Tax Stamp prior to the closing.
The homeowner, realtor, or lawyer must call the Finance Department at 630-823-5790 at least 3 business days prior to the closing to request the Stamp (No walk-in requests will be honored). When purchasing the stamp, you will need the MYDec or PTAX-203 form and the Village of Hanover Park’s Real Estate Transfer Tax Declaration form.
All outstanding monies due to the Village must be paid prior to obtaining a transfer stamp. This includes tickets, invoices, liens and judgments, and a final water bill.
Yes, a quick claim deed requires the purchase of a transfer stamp. The homeowner or lawyer must call the Finance Department at 630-823-5790 to request the Stamp (No walk-in requests will be honored). A copy of the signed and notarized deed is required.
You can pay for your parking ticket:
If you would like information on how to dispute a citation, contact the Traffic Division.