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Finance Department

Water Bill Information

View, print and pay your water bill.

Billing Cycles

Water bills are issued on the First of every month, with payment due 20 days after the billing date.  A ten percent penalty is added to bills paid after the due date. If a bill remains unpaid 34 days after the billing date, a fifty dollar fee will be assessed and water service may be terminated. Checks will not be accepted to satisfy accounts that remain unpaid 35 days after the billing date.

 Cycle Due Date
Monthly Billing (Cook & DuPage Counties) The 21st of each month.


Back to TopWater Turn On Procedures

New residents must come to the Village Hall to complete an application for water service.
If you are a new tenant or a landlord, please fill out the Landlord/Tenant agreement to establish service. Click here to access agreement.

As a Tenant, when moving out of your residence, please call the water billing department 630-823-5799 to arrange for a final meter read.
As a homeowner, when selling your property please contact the Finance Department 630-823-5790


Back to TopPayment Options

Convenient payment options;

By Mail-

Bills may be paid by mail. When paying by mail, please allow 5 Business days for delivery.

Village of Hanover Park
PO Box 6218
Carol Stream, IL 60192-6218

Drop Box-

Bill payments may also be deposited in the 24-hour drop boxes located in front of the Municipal Building. Payments deposited in these boxes will be processed for payment on the next working day

Pay Near Me-(New option for payment)

You may take your water bill and cash payment to any local Family Dollar or 7-11 location to make payment.  ($1.49 processing fee applies)

Online Payments-

From the Village's home page, click on the Red words: Pay my Water Bill, enter your account # and name on the account ( case sensitive) to login into your account.  Visa, MasterCard and Discover accepted with no processing fees.

In Person-

If paying at Village Hall, bills may be paid in person between 8:00 am and 4:30 pm Monday through Friday, extended hours to 7:30 pm on Thursdays.
Bill must be presented for payment.  Avoid long lines by paying online with your debit or credit card ( Visa, MasterCard or Discover only)

Finance Department
2121 Lake Street
Hanover Park, IL 60133

Electronic Payment

Back to TopAuto Pay Program (Free)

Discover the convenience of the Village's automatic bill payment program for residential water and sewer service.

By participating in this program, the Village will automatically deduct payment of your water and sewer bill from your checking or savings account on or near the due date, saving you time and money.  This is a free service, which is voluntary.

Click here for more information about our auto pay program, including an enrollment

Back to Top

If you need further information, please contact the Water Billing Department during regular business hours at (630) 823-5799.